• 82% are optimistic about AI’s role in maritime, but 66% are concerned about overreliance on the technology eroding human skills and judgement.
• 81% are running pilot projects but only 11% have formal policies in place to guide scaling.
• 69% are somewhat confident that AI can understand and handle the specific nuances of maritime contracts, workflows, or operational requirements, but feel that more work is needed.
• Nearly a quarter say vendors promises on AI often fail to match the reality.

LONDON, 27 August 2025 – Maritime companies are stuck in the early stages of AI adoption, unable to scale beyond small experiments as widespread optimism collides with implementation reality, according to new industry research.
The study “Beyond the Hype: What the maritime industry really thinks about AI” by Thetius in partnership with Marcura, a leading maritime technology and services provider, combines over 130 survey responses and in-depth interviews with maritime professionals. It reveals a sector that is both eager and cautious: 82% are optimistic about AI and 81% are running pilot projects, yet 37% have personally witnessed AI failures and only 11% have formal policies to guide scaling.
The research identified clear consensus on where AI delivers value: 97% see benefits in reducing manual workflow inefficiencies, 87% in charter party contract analysis, and identifying risky voyage decisions. However, 69% believe that AI solutions might miss critical red flags in contracts or voyage planning, leading to poor business outcomes.
“A general AI agent might say that SF means standard form, but in shipping, it means stowage factor,” explained Janani Yagnamurthy, VP Analytics at Marcura. “Off-the-shelf solutions might automate basic processes, but they miss the nuanced context that maritime professionals rely on. That’s why we’ve invested in building AI specifically trained on maritime data, language, and workflows rather than trying to adapt generic tools.”

AI and Human Expertise Together Drive Real Wins

Despite their general enthusiasm for AI, maritime professionals overwhelmingly reject full automation. 70% believe AI should recommend actions but humans should always
make the final decision, while 66% are concerned about overreliance on the technology eroding human skills and judgement.
“When change happens, it’s very natural to fear losing control. Skilled maritime professionals have spent decades honing their judgement in high-stakes roles like chartering and operations,” explained Janani Yagnamurthy, VP Analytics at Marcura. “The best AI functions like a co-pilot, not a replacement, providing insights but always leaving the final decision up to the professional who understands the full context. As seen in some legal cases, relying on AI without human oversight can cause errors and even cross into professional misconduct.

Maritime-Specific Solutions Break Through

While generic AI implementations struggle, purpose-built maritime solutions are demonstrating clear value. Marcura’s AI-powered charter party analysis helped one dry bulk operator avoid over $120,000 in potential losses by identifying four critical clauses missing from a draft agreement.
Marcura’s approach differs from generic AI providers by embedding AI agents directly within maritime workflows and training specifically on maritime language and contract structures, with each client’s data kept in isolated, secure environments.

Scaling Requires Strategy, Not Just Enthusiasm
The study identified inadequate training as the biggest barrier to scaling, cited by 38% of respondents. The governance gap is equally stark: while 81% run pilots, only 17% have transparent processes for how AI makes decisions within their organisations. Nearly a quarter express concerns about vendor claims outpacing real-world results.

To read the full report, please visit here.

About the Research

The study “Beyond the Hype: What the maritime industry really thinks about AI”,
conducted by Thetius in partnership with Marcura, examines how maritime
professionals perceive AI and the factors influencing its adoption and scaling.
Combining over 130 survey responses with in-depth interviews with maritime
professionals, it separates grounded concerns from more nuanced fears. By
distinguishing between these drivers of hesitation, the research provides a clearer
understanding of the opportunities and challenges AI presents to the maritime sector.

About Marcura

Marcura helps maritime move at the speed of trade. As the leading maritime operations
network, we digitally enable and automate critical back-office processes – port call
management, procurement, compliance, and financial transactions – removing
administrative friction while enhancing control and decision-making confidence.
Handling over 200,000 port calls, 6 million SOF events, $8 billion in GMV and $14 billion
in payments annually, Marcura’s industry-leading products – DA-Desk, MarTrust,
ShipServ, Claims, and PortLog – support voyages transporting one-third of global
seaborne commodities trade. Founded in 2001 and headquartered in Dubai, Marcura
operates globally with over 1,000 maritime specialists, dedicated to driving innovation
and operational excellence in the industry.